0

Shipping Policy

Shipping Information

This may contain: an image of a lighthouse in the middle of a ship's wheel with waves

At Ease Motion, we strive to deliver your orders promptly and securely.

Please read our shipping policy carefully to understand our shipping procedures and policies.

 

Processing Time

This may contain: a person on a motor scooter with boxes and a clock

  • Order Processing: All orders are processed within 3-15 business days. Shipping times vary depending on your location. Orders are processed every single day and every single time.
  • Confirmation: You will receive an order confirmation email once your order has been processed.

 

Customs, Duties, and Taxes

This may contain: several people are standing on stairs with stacks of money in front of them and one person is reaching for the stack

  • Ease Motion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

This may contain: a box with a shield on it and the word'protect'in front of it

  • Ease Motion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

This may contain: an airplane flying over the top of a globe filled with travel items

  • We ship to a variety of international locations. Please note that shipping times and costs may vary based on the destination country.
  • The recipient is responsible for complying with all import regulations and requirements.

 

Shipping Restrictions

This may contain: an industrial warehouse with workers and boxes

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain items may have restrictions for international shipping due to size, weight, or import regulations.

 

Delayed or Lost Packages

  • If your order is delayed or lost, please contact us at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.
  • For any delivery issues, we advise checking with your local post office or delivery service as sometimes packages can be held or delayed for various reasons.

 

Contact Information

This may contain: an email envelope icon on a white background

If you have any questions or concerns about our shipping policy, please contact us at:

 

This shipping policy ensures clarity for your customers regarding shipping times, costs, and procedures, while also setting expectations for handling delays and international shipments. Be sure to customize the placeholder details to reflect your actual shipping rates, times, and business contact information.